Single Point of Contact - Customer Service
Finance of AmericaUnited States
Posted April 1, 2026
50000 - 70000 USD
Full Time
About the Company
Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future.
Job Description
We are seeking a Single Point of Contact to provide consistent and reliable communication to customers, building strong relationships and addressing issues proactively. The ideal candidate will have a strong background in customer service, with excellent problem-solving and analytical abilities.
Requirements
- Minimum 5 years of experience in customer service
- High School Diploma or GED
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Excellent written and verbal communication skills
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time-off benefits
- Flexible spending account
- 401(k) with employer match
- ESPP
