Finexio is a leader in AP Payments as a Service, and we're looking for a Supplier Enablement Associate to convert suppliers to our payment methods and merchant services. As a sales-execution role, you'll be responsible for running outbound and inbound supplier conversations, leading discovery, and driving suppliers through onboarding and activation.
Requirements
- Drive Supplier Conversion (Electronic Adoption + Merchant Services)
- Run outbound and inbound supplier outreach to convert suppliers to Finexio payment methods (virtual card, Finexio Express, ACH) and merchant services where applicable.
- Lead discovery to understand current acceptance methods, volumes, and blockers; recommend the best-fit enablement path.
- Communicate value, handle objections (fees, timing, process change), and secure supplier commitment through activation.
- Own Merchant Services Enablement End-to-End
- Qualify suppliers, collect required data, and complete application workflows through underwriting and activation.
- Coordinate with internal teams and processing partners to remove friction and keep deals moving.
- Manage time-to-live and follow-ups to ensure suppliers go live and begin processing.
- Pipeline & CRM Accountability
- Own an assigned pipeline with disciplined follow-up, clear next steps, and measurable progression.
- Maintain accurate Salesforce activity logging, stage updates, and audit-ready notes/documentation.
- Execution, Accuracy, and Escalation Management
- Ensure supplier records and payment instructions are accurate and compliant with Finexio standards.
- Identify issues early, troubleshoot where possible, and escalate appropriately to Operations/Risk/Support to protect conversion timelines.
- Reporting & Continuous Improvement
- Track and monitor enrollment, activation, and conversion metrics.
- Identify workflow gaps, bottlenecks, and improvement opportunities.
- Contribute to documentation, training materials, and process enhancements as merchant services scale.
Benefits
- Competitive salary
- Stock options
- Medical, dental, and vision insurance
- Unlimited vacation policy
- Fully remote work environment
- Quarterly virtual team building activities and monthly team lunches
