Workforce Manager – Capacity Planning & Operations - Mumbai
First AdvantageMumbai, Maharashtra, India
Posted February 5, 2026
Full Time
About the Company
First Advantage is a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices.
Job Description
The Workforce Manager is responsible for forecasting, capacity planning, and staffing for back-office operations to ensure the right resources are available to meet SLAs and support business growth.
Requirements
- 8–12+ years of WFM experience
- Expertise in forecasting, capacity modelling, and staffing calculations
- Strong analytical skills with advanced Excel; experience with BI tools preferred
Benefits
- United States Equal Opportunity Employment
