The Senior Commercial Relationship Manager serves as the Relationship Manager for new and existing complex clients and is responsible for managing a loan portfolio that is greater than $100MM, includes at least 35 bank relationships, and generates at least $1.8MM in revenue to the bank.
Requirements
- Achieves individual annual production and growth goals for loan, deposits, and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
- Initiates and develops new business through outside business development activities.
- Ensures ongoing contact with new clients to enhance client’s experience with First Interstate Bank.
- Develops a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
- Uses internal customer sourcing software to generate leads, track activities, and make referrals to requisite business partners and bankers.
- Participates in community organizations to source business development opportunities and demonstrates First Interstate Bank’s commitment to the communities we serve.
- Builds client referral pipeline via identification and development of internal and external centers of influence.
- Develops and maintains an in-depth knowledge of products and services, as well as knowledge of competitors and competitive products.
- Promotes bank products and services and keeps clients informed of financial solutions that First Interstate Bank offers to meet their needs.
- Assembles cross-functional team to quickly respond to customer requests when not able to address requests personally; knows when and how to bring in teams of experts and identify cross-sell opportunities.
- Analyzes credit to determine the ability of clients to qualify for borrowing requirements.
- Assumes ultimate accountability for all portfolio activities and issues, ensuring sound asset quality through underwriting, structuring, and portfolio management activities; ensures accurate risk assessment of assigned portfolio.
- Maintains follow up on existing loans to ensure compliance with internal procedures and other required terms.
- Researches and studies industrial, commercial, economic, and financial situations relevant to existing and new business.
- Maintains compliance with all bank regulations for assigned job function and designated job responsibilities.
- Keeps up to date on regulation changes.
- Follows all Bank policies, procedures, and compliance regulations and completes all required annual training.
- May be asked to coach, mentor, or train others.
- Contributes to strategic level discussions with members of the senior management team.
- Acts as the Subject-Matter Expert (SME) when difficult questions arise.
- Provides practical, relevant ideas and perspectives on processes and process improvement.
- Engages, demonstrates, and fosters the First Interstate Bank Mission, Vision, and Values by executing the Service Commitments.
Benefits
- Generous Paid Time Off (PTO)
- 401(k) retirement plan with a 6% match
- Student debt employer repayment program
- Medical, dental, vision, short- term and long-term disability benefits and life insurance
- Flexible spending accounts
- Health savings account
- Employee assistance program
- Paid Time Off (new hires accrue at.069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time)
- Up to 11 paid Federal holidays
