Relationship Banker (Studios West Experience Center) (FULL TIME ON-SITE)

The Relationship Banker is a frontline financial partner that works in a fast-paced environment processing routine financial transactions and engaging in consultative conversations with members to establish a strong rapport and understanding of their financial needs.

Requirements

• High School Diploma or equivalent
• Minimum six (6) months in a fast-paced sales or customer service role required; financial services experience preferred
• Ability to listen to members’ needs and provide tailored product recommendations
• Excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections
• Excellent verbal and written communication skills; able to express ideas concisely and logically
• Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment
• Ability to work in fast-paced customer service and sales environment without sacrificing accuracy and service
• Aptitude for learning a variety of computer systems using technology to solve member issues
• Possesses critical thinking and decision-making skills with attention to detail
• Working knowledge of Microsoft Office Suite
• Certification/License: Notary preferred

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off (PTO)
• 11 paid federal holidays
• Special employee pricing on lending products