Relationship Manager Associate

The Relationship Manager Associate provides administrative processing support to the Relationship Manager team while providing high-level customer service to clients.

Requirements

• Function as a member of the Relationship Manager team providing support to Commercial Real Estate and/or Retail Banking teams as needed.
• Prepare and review all account documentation pertinent to loans, and monitor the administration of the loan closing process.
• Monitor past dues and future maturities, manage draws, and update RMs on a regular basis.
• Actively work to develop relationships with all Bank partners to identify cross-sell opportunities and referral business.
• Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate.
• May assist with preparation of Loan Committee packets.
• Provide consistent, distinctive service to all clients when delivering the FirstBank service experience.
• Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, risk management policies, and security protocols.
• Regular and reliable attendance.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Life insurance