We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment.
Requirements
- Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
- Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
- Recruit top talent by sourcing candidates through company-prescribed channels.
- Opens and closes the store, including, but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
- Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
- Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
- Evaluate the store's financial statements and drive profitability through communication and goal setting.
- Ensure that operating standards meet or exceed FirstCash standards.
- Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
- Complete the assigned tasks and training for self-development as requested.
- Communicate clearly with employees to ensure that they understand the storeās mission and profit objectives.
- Remain up-to-date on product knowledge.
- The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Benefits
- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
- The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
- Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
- The ability to earn unlimited commission above your hourly base rate.
- VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
- SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5).
- Employee discounts are available to all employees on the first day of active employment.
- Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
- Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
- Auto-enrollment in the FirstCash 401k program after six (6) months of employment
- Access to the FirstCash Pet Insurance program
