Associate / Sr Associate  - Email/Chat support

The Associate / Sr Associate - Email/Chat support is a frontline role responsible for delivering exceptional customer service to clients based in various regions. The role involves handling customer inquiries, resolving issues, and providing support across multiple communication channels, including phone, email, and chat.

Requirements

• Excellent communication skills in English
• Prior experience in customer service
• Familiarity with customer service software, ticketing systems, and CRM tools

Benefits

• Competitive salary
• Opportunities for career growth and development
• A dynamic and supportive work environment