Associate / Sr Associate - Query Management

The Associate / Sr Associate - Email/Chat/Voice support role involves handling customer inquiries, resolving issues, and providing support across multiple communication channels, including phone, email, and chat. The role requires exceptional customer service skills, strong communication skills, and the ability to work in a fast-paced environment.

Requirements

• Bachelor's degree
• Graduate Fresher or Undergraduate – 2 Years Experience
• Prior experience in customer service
• Excellent communication skills in English
• Strong customer service orientation

Benefits

• Competitive salary
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Flexible working hours
• 24/7 customer service operations