Seeking a dynamic and detail-oriented Manager/Senior Manager to lead the Operations team at Firstsource Solutions, managing a team of 80-100 employees, ensuring operational efficiency, compliance with quality standards, and seamless coordination across cross-functional teams.
Requirements
- Postgraduate degree in Education, Management, or a related academic field.
- 10β12 years of relevant experience in academia, assessments, or large-scale operations.
- Proven experience in P&L ownership, financial planning, and account management.
- Strong track record of leading large teams (80β100 employees or more).
- Experience working with US or global stakeholders in a cross-cultural environment.
- Strong leadership, analytical, and stakeholder management skills.