Account Manager Lead, Client Success (CSM)
FISSydney, New South Wales, Australia
Posted February 27, 2026
Full Time
About the Company
FIS is a fintech company that provides solutions to the financial industry.
Job Description
FIS is seeking an Account Manager Lead, Client Success (CSM) to drive client satisfaction, solution adoption, and overall success for a specific solution. The role involves strategic conversations with senior stakeholders, collaboration with cross-functional teams, and building strong relationships with clients.
Requirements
- 5-10 years of experience in Client Success/Service, Client Support/Help Desk, Account Management, or similar roles
- 7-10 years of experience in defining/using solutions for Private Equity Markets, Electronic Trading and Investment Banks
- Bachelor's degree; prior experience in financial technology services
Benefits
- Always-on learning and development
- Hybrid and collaborative work environment
- Competitive salary and benefits including medical and personal insurances and ESPP