Account Manager Lead, Client Success (CSM)
FISSydney, New South Wales, Australia
Posted February 19, 2026
Full Time
About the Company
FIS is a fintech solutions company that touches nearly every market, company, and person on the planet.
Job Description
As the Account Manager Lead, Client Success (CSM), you will drive client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets. The role involves serving as a strategic partner, ensuring clients realize the full value of their investment, fostering long-term relationships, and aligning product usage with business goals.
Requirements
- 5-7 years of experience in Client Success, Client Service, Professional Services/Implementation, Presales, Account Management, or similar roles
- Bachelor’s degree; relevant previous experience in financial technology services
- Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations
- Knowledge of financial technology industry and products, including market trends, challenges, and opportunities
Benefits
- Competitive salary with subsidised medical, personal insurances and ESPP