Account Manager Sr Lead, Strategic Accounts

The Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts, driving client satisfaction, solution adoption, and overall value realization.

Requirements

• Knowledge and experience with the investment management lifecycle (front, middle, and back office) of different vehicles and asset classes
• In-depth knowledge in one or more of the following areas: electronic trading, risk and compliance, securities finance, derivatives trading and processing, bank loans and CLOs, private equity, portfolio accounting, data management (pricing, corporate action, proxy voting) and reconciliation
• Experience in Client Success, Client Service/Support, Account Management, or similar roles
• Ability to clearly articulate business value to various stakeholders within clients' organizations
• Knowledge of financial technology industry and products, including market trends, challenges, and opportunities
• Strong analytical skills, including experience with Tableau or similar software, and turning data into insights
• Strong communication/presentation skills and confidence in all levels of customer engagement/situations
• Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles

Benefits

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits