Analyst Lead, Service Delivery Management
FISLondon, England, United Kingdom
Posted April 7, 2026
Full Time
About the Company
Unlocking financial technology. Bringing the world’s money into harmony. At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.
Job Description
We are looking for an Analyst Lead, Service Delivery Management to manage the service side of the client relationship, including escalation, effective oversight of client production support, and execution of account plan activities.
Requirements
- Communicates ideas both verbally and in written form in a clear, concise, and professional manner
- Good working knowledge of FIS systems as well as the industries in which FIS competes for business
- Ability to understand and apply concepts, handle projects, analyze and solve problems using learned techniques and tools
Benefits
- Competitive salary
- Modern, international work environment
- Dedicated and motivated team