Banking Product Support Analyst
FISPhiladelphia, Pennsylvania, United States
Posted March 13, 2026
Full Time
About the Company
FIS is a global provider of banking and payments solutions, empowering financial institutions and businesses to succeed in today's fast-changing economy.
Job Description
The Banking Product Support Analyst role at FIS involves providing expert product support to customers, handling customer inquiries, and resolving support issues. The team is highly collaborative and focused on helping clients be successful. The ideal candidate will have extensive banking background, excellent communication skills, and the ability to work independently.
Requirements
- Prior US banking or finance related experience
- Experience with Credit and Debit processing; banking deposits
- Experience in Teller Deposits and Lending roles and applications
- Customer service oriented
- Excellent communication skills (written and verbal)
- Strong problem-solving, and research skills
- Strong analytical skills
Benefits
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits