Client Success Manager, Commercial Lending and Asset Financing
FISNew York, New York, United States • Atlanta, Georgia, United States • Jacksonville, Florida, United States • Milwaukee, Wisconsin, United States
Posted February 24, 2026
Full Time
About the Company
Unlocking financial technology. Bringing the world’s money into harmony. At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.
Job Description
Client Success Manager (CSM) responsible for driving client satisfaction, solution adoption, and overall success for commercial lending and asset financing solutions. Strategic partner with clients to realize full value of investment, foster long-term relationships, and align solution outcomes with business goals.
Requirements
- 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles
- Bachelor’s degree; relevant previous experience in financial technology services
- Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations
- Knowledge of financial technology industry and products, including market trends, challenges, and opportunities
- Strong analytical skills, including experience with Tableau or similar software, and turning data into insights
- Strong communication/presentation skills and confidence in all levels of customer engagement/situations
- Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles
Benefits
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits