Manager, Product Technical support
FISClearwater, Florida, United States
Posted March 13, 2026
Full Time
About the Company
FIS is a company that champions diversity to deliver the best products and solutions for its colleagues, clients, and communities.
Job Description
We are FIS. Our technology powers the worldâs economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If youâre ready to learn, grow, and make an impact with a career in fintech, we want to know: Are you FIS? This manager partners with a broad set of stakeholders, including cross-functional teams across FIS, external clients, peer leaders, frontline agents, and executive leadership. Together, the team drives operational excellence, ensures client satisfaction, and supports end-to-end service delivery across the business.
Requirements
- Proven people-management experience
- Strong escalation-management skills
- Technical understanding of B2K (preferred)
- 5â10 years of management experience
- Background in Credit B2K technical support
Benefits
- Continuous learning and development opportunities
- A collaborative, team-oriented culture
- Opportunities to give back to your community
- Competitive salary and benefits package