Product Support Representative with Capital Market Domain (US Day Shifts)
FISChennai, Tamil Nadu, India
Posted April 3, 2026
Full Time
About the Company
FIS empowers clients and financial institutions in more than 130 countries to design, process, and manage financial services in a secure, compliant, and efficient manner.
Job Description
Product Support Representative with Capital Market Domain (US Day Shifts) - providing in-depth product support to ACBS clients by resolving incoming inquiries and troubleshooting problems with malfunctioning software applications.
Requirements
- Min 5-7 years of experience on CX support/ product support/ technical support
- Knowledge on ACBS or LoanIQ or Commercial Lending required
- Good Communication skills
- Quick learner and flexible to work in regular Night shifts
- Strong analytical skill
- Strong troubleshooting skills
Benefits
- A multifaceted job with a high degree of responsibility, visibility and ownership
- An opportunity to work with one of the fastest growing segments and products in the capital markets space with great opportunity for growth
- Strong exposure to the exciting lending space, with excellent learning opportunities