Product Support Representative I
FISUS IL BOL 270 SteA
Posted April 7, 2026
24000 - 39200 USD
Full Time
About the Company
FIS is a global leader in fintech, empowering individuals and businesses to advance their financial futures.
Job Description
The Product Support Representative I will work with FIS clients to provide in-depth product support with excellent customer service, handling customer inquiries and resolving support issues, and documenting customer information and recurring technical issues. The role requires prior banking or client service experience, strong analytical and problem-solving skills, and flexibility to work weekends. FIS offers competitive salary and benefits, opportunities to innovate in fintech, and an inclusive and diverse work environment.
Requirements
- Prior banking or client service experience
- Strong analytical and problem-solving skills
- Flexibility to work weekends
- FINRA Series 7 and Series 63 certification (added bonus)
Benefits
- Competitive salary and benefits
- Opportunities to innovate in fintech
- Inclusive and diverse work environment
- Resources to invest in your community