Representative II, Client Contact
FISPhiladelphia, Pennsylvania, United States
Posted March 13, 2026
Full Time
About the Company
Unlocking financial technology. Bringing the world’s money into harmony. At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.
Job Description
The Representative II, Client Contact role at FIS requires expertise in banking and the ability to handle customer inquiries and resolve support issues. The role involves providing product support, troubleshooting problems, and documenting customer information.
Requirements
- Prior US banking or finance related experience
- Experience with Credit and Debit processing; banking deposits
- Experience in Teller Deposits and Lending roles and applications
- Customer service oriented
- Excellent communication skills
- Strong problem-solving, and research skills
- Strong analytical skills
- Ability to work independently
- Confidence in speaking with customers
- Advance problem-solving skills
Benefits
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits