Representative II, Client Contact
FISPhiladelphia, Pennsylvania, United States
Posted March 12, 2026
Full Time
About the Company
FIS is a leading fintech company that delivers innovations that advance the way the world pays, banks, and invests.
Job Description
The Representative II, Client Contact role at FIS involves handling customer inquiries, resolving support issues, and providing expert product support. The role requires prior US banking or finance experience, excellent communication skills, and strong problem-solving abilities. FIS offers a flexible and creative work environment, diverse and collaborative atmosphere, and competitive salary and benefits.
Requirements
- Prior US banking or finance related experience
- Experience with Credit and Debit processing; banking deposits
- Experience in Teller Deposits and Lending roles and applications
- Customer service oriented
- Ability to work independently and be a self-starter
- Excellent communication skills (written and verbal)
- Strong problem-solving, and research skills
- Strong analytical skills
- Client-focused
- Strong relationship building skills
Benefits
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits