Sales Support

The Sales Support Associate plays a key role in supporting Sales and Marketing initiatives by providing administrative, operational, and analytical support.

Requirements

• Manage inbound customer inquiries and enter accurate data into CRM and ERP systems
• Gather and document the required details to support accurate and timely customer quotes
• Oversee the sample distribution process, including inventory, fulfillment, and coordination
• Conduct market research projects such as competitor analysis, industry trends, and customer profiling
• Support marketing campaigns through CRM data entry, automated lead tools, and performance reporting
• Assist with planning, executing, and attending trade shows, industry events, and customer visits
• Coordinate ordering, shipping, and handling of samples, promotional materials, and booth supplies
• Support additional sales and marketing projects as assigned