Government Technical Director

Fiserv is seeking a Government Technical Director to serve as the senior technical lead and single point of accountability for a large-scale, mission-critical government technology services program. The role requires a senior, client-facing technical leader who can engage engineers, translate complex technical issues, and communicate with executive stakeholders.

Requirements

• 8+ years of experience leading complex IT delivery and operations for enterprise-scale platforms in regulated environments, with accountability for reliability and performance.
• 5+ years of direct, executive-facing experience translating business and operational needs into technical delivery plans for large programs.
• 5+ years of experience directing major incident and problem management for 24x7 systems, including root cause analysis and preventive action tracking.

Benefits

• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave