Fiserv is seeking a Government Technical Director to serve as the senior technical lead and single point of accountability for a large-scale, mission-critical government technology services program. The role requires a senior, client-facing technical leader who can engage engineers, translate complex technical issues, and communicate with executive stakeholders.
Requirements
- 8+ years of experience leading complex IT delivery and operations for enterprise-scale platforms in regulated environments, with accountability for reliability and performance.
- 5+ years of direct, executive-facing experience translating business and operational needs into technical delivery plans for large programs.
- 5+ years of experience directing major incident and problem management for 24x7 systems, including root cause analysis and preventive action tracking.
Benefits
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers' extra effort with points redeemable for rewards
- Eight Employee Resource Groups to foster a collaborative culture and expand your network
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Medical, dental, vision, life, and disability insurance options available from day one
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave