Customer Experience Technician - HVAC

We are looking for a motivated, experienced Customer Experience Technician to join our Auckland team. In this role, you’ll deliver technical expertise and outstanding service directly in our customers’ homes, helping us provide truly “Best in Class” customer experiences.

Requirements

• Proven experience in appliance repair and troubleshooting
• Relevant Qualifications in Electrical and Appliance Repair
• A currentregistered Electrical Licence (GAS licence- advantageous)
• Strong communication and computer skills
• A customer-focused approach with the ability to deliver premium service

Benefits

• Industry-leading training and ongoing product knowledge development
• Company bonus and incentive scheme
• Great career development and progression opportunities
• Superannuation scheme (in addition to KiwiSaver)
• Company van
• Generous product discounts for you, your family, and friends