Salesforce Support Triage Specialist - Associate Director - New York
Fitch GroupNew York, New York, United States
Posted January 9, 2026
85000 - 100000 USD year
Full Time
About the Company
Fitch Group is a global leader in financial information services with operations in more than 30 countries.
Job Description
We are seeking a Salesforce Support Triage Specialist to elevate BRM effectiveness through expert, user-focused case intake and resolution. This individual will be responsible for quickly understanding, diagnosing, and categorizing support cases, ensuring timely and appropriate resolution.
Requirements
- Strong communication and organization
- Proactive and investigative mindset
- Salesforce experience
- Productivity tools
- Workflow and documentation tools
- AI exposure
Benefits
- Great Development Opportunity
- High Visibility
- Amazing Team
- Great Benefits
