Account Manager, Enterpise
FivetranJapan • •
Posted May 6, 2026
Full Time
About the Company
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers.
Job Description
Fivetran is looking for an Account Manager, Enterprise to manage a book of existing customers in Japan, driving retention, renewals, upsells, and adoption-driven expansion. The role involves building trusted relationships with customers, driving customer adoption of Fivetran connectors and platform features, and managing the full contracting lifecycle.
Requirements
- Native Japanese speaker with strong professional English
- 3+ years of demonstrated success in SaaS Account Management, Customer Success, or Enterprise AE roles
- Strong project management skills and exceptional personal integrity and customer centricity
- Highly detail-oriented and able to travel domestically as customer needs require
- Experience with CRM and forecasting tools, and strong organizational skills
- Comfort working cross-functionally and influencing without formal authority
- Familiarity with data platforms, ETL, analytics, or engineering teams is strongly preferred
Benefits
- 100% employer-paid medical insurance
- Generous paid time-off policy
- Paid sick time
- Inclusive parental leave policy
- Holidays
- Volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours
- Free food
- Fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform
