Customer Solutions Architect

Fivetran is looking for a Customer Solutions Architect to join their Enterprise team, focused on driving adoption, value realization, and expansion across their existing customer base.

Requirements

• Proven experience in a Solution Architect, Technical Account Manager, or similar customer-facing technical role
• Strong ability to own and drive customer outcomes post-sale, including adoption and expansion
• Experience designing scalable data architectures and working within modern data ecosystems
• Ability to translate business objectives into technical solutions and measurable outcomes
• Strong stakeholder management skills across technical and non-technical audiences
• Proactive, self-sufficient and highly organized approach to managing multiple accounts
• Comfortable operating strategically while also engaging in deep technical discussions

Benefits

• 100% employer-paid medical insurance
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources