Fivetran is seeking a Renewals Manager to execute renewal contracts across a broad segment of customers, ensuring uninterrupted service and delivering a smooth and reliable renewal experience.
Requirements
- 1–3 years of experience in SaaS renewals, sales operations, deal support, customer operations, or a related function.
- Strong organizational and time-management skills with the ability to manage a high volume of concurrent renewals.
- Process-oriented mindset with exceptional attention to detail and accuracy.
- Strong written and verbal communication skills, with the ability to confidently support customers through renewal-related questions and timelines.
- Hands-on experience with Salesforce (SFDC).
Benefits
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources