Renewals Manager

Fivetran is seeking a Renewals Manager to execute renewal contracts across a broad segment of customers, ensuring uninterrupted service and delivering a smooth and reliable renewal experience.

Requirements

• 1–3 years of experience in SaaS renewals, sales operations, deal support, customer operations, or a related function.
• Strong organizational and time-management skills with the ability to manage a high volume of concurrent renewals.
• Process-oriented mindset with exceptional attention to detail and accuracy.
• Strong written and verbal communication skills, with the ability to confidently support customers through renewal-related questions and timelines.
• Hands-on experience with Salesforce (SFDC).

Benefits

• 100% employer-paid medical insurance
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources