Rev Cycle Customer Success Manager
Flagler HealthNew York, New York, United States
Posted February 23, 2026
Full Time
About the Company
We're a fast-growing healthtech company transforming healthcare delivery through AI-powered workflow automation, remote patient engagement, and chronic care programs.
Job Description
We're a fast-growing healthtech company transforming healthcare delivery through AI-powered workflow automation, remote patient engagement, and chronic care programs. We're seeking a Rev Cycle Customer Success Manager to strengthen customer relationships and leverage revenue cycle expertise to help our provider partners maximize financial performance.
Requirements
- 7–10 years in RCM leadership or customer-facing revenue operations roles within MSK, orthopedic, or procedural specialties
- Deep working knowledge of RCM in procedural specialties (MSK/Ortho/Pain)
- Expertise designing and implementing RCM technologies to augment practice-specific workflows
- Full-cycle RCM fluency: front-end (prior authorizations, eligibility verification, benefits investigation, pre-certification) through back-end (AR work-down, denial management, appeals, aging bucket strategy, and collections)
- Strong working knowledge of coding and billing as it applies to pain management and orthopedics
Benefits
- Unlimited PTO
- Fully-distributed culture
- Meaningful equity
