Kundenbetreuer/in im Bankwesen (m/w/d)
flatexDEGIROBavaria, Germany
Posted December 9, 2025
Full Time
About the Company
flatexDEGIRO AG operates the leading and fastest-growing online brokerage platform in Europe.
Job Description
Customer Representative in Banking position available at flatexDEGIRO AG in Kulmbach, Germany. Responsibilities include professional and service-oriented customer care, receiving and processing customer inquiries, and participating in cross-departmental projects.
Requirements
- Completed commercial training, ideally completed bank training
- Relevant work experience in customer care
- Developed communication skills and customer sales orientation
- Conflict resolution skills and quality awareness
- Quick understanding and willingness to learn
- Knowledge and interest in the capital market sector
- Secure language skills in German and English
- Secure handling of MS Office and CRM applications
Benefits
- 30 days paid vacation
- Mobility benefit: employer's contribution to the Deutschland Jobticket (Germany ticket)
- E-mobility benefit: discounted leasing of e-bikes, e-scooters & e-rollers (after probationary period)
- Personal and professional development with access to relevant courses
- 100% takeover of KITA costs including food (after probationary period)
- Occupational pension scheme (after probationary period)
- Competitive salary and an annual voluntary bonus
- Freedom to work flexibly
- Company laptop, screen, and headphones provided for work@home
- Pluxee Benefits Pass worth €50 or EGYM Well Pass
