Customer Account Manager – Trade & Showroom

The role involves serving customers in a showroom and trade counter, providing product support and design solutions, and communicating with suppliers. The ideal candidate is an organized team player with customer-focused skills, experience in customer service and/or retail sales, and a passion for design or creative flair.

Requirements

• Proven experience in a customer service and/or retail sales environment
• Proven experience in the trade industry
• Passion for design or creative flair to assist customer with tailored solutions and ideas
• Strong interpersonal and communication skills and ability to build rapport to support our valued customers
• A motivated, self-driven worker, with the skill to work proactively, independently and within a team
• Be confident with computers and learning new systems (training provided)
• Proactive and able to think on your feet and problem solve
• Plumbing industry product knowledge would be beneficial

Benefits

• Competitive hourly rate & Staff-buying privileges
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Employment Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Program