Customer Service Representative

Stramit is seeking a Customer Service Representative to join their team. The successful candidate will be responsible for responding to inbound calls, resolving customer concerns, and working collaboratively with the branch, transport, and planning teams.

Requirements

• Customer-centric approach who consistently exceeds expectations.
• Collaborative team player who excels in both written and verbal communication.
• Ability to thrive in fast-paced environments, effectively managing multiple tasks.
• Advanced administrative skills that allow you to navigate systems and adhere to established processes effectively.
• Possess keen attention to detail.
• Experience in a similar role is advantageous, though comprehensive training will be provided.

Benefits

• Comprehensive Parental Leave policy
• Perkbox account with access to thousands of perks, benefits, discounts, wellbeing tools, and more
• Full training and development opportunities
• Strong commitment to Inclusion and Diversity
• Gender affirmation leave (10 days)
• LGBTQ+ Rainbow Tick accreditation