Enhances Flexcon’s position within assigned accounts and territory by interacting and developing strong positive relationships at all levels (Procurement, Engineering, Sales, Manufacturing, Ownership/Leadership, etc) of the account.
Requirements
- Maintain and enhance business relationship through role as an effective liaison between customer and Flexcon internal.
- Drive revenue growth to achieve and exceed growth targets, through current customers and new business.
- Develop territory prioritization and strategic plan to achieve revenue goals and expand Flexcon’s portfolio within assigned geographical territory and accounts.
- Conduct consistent business reviews, along with individual strategic plans supporting customer priorities to support short-term and long-term portfolio growth.
- Target new and developing accounts for revenue expansion.
- Project management skills are a must, given the various cross-business/company tools available to assist in closing/maintaining the business.
- Responsible for promoting and educating customers, prospects, and co-suppliers on the Flexcon “Brand” so we are best positioned to capture existing and new opportunities within our core business markets.
- Collaboration in a matrixed sales organization, leveraging cross business unit communication of shared customer strategies.
- Profitable revenue growth, including robust new business development.
- Provide leadership on growth opportunities between customers and Flexcon.
- Properly and thoroughly analyze customer needs to develop custom solutions.
- Actively Manage customer and opportunities within the pipeline though our CRM platform (Sales Force)
- Work with your peers in other regions to share best practices, learnings, solve problems and devise new initiatives and improvements.
- Prospects new business opportunities based on territory knowledge, industry information, personal research (internet) and trade show, marketing and industry related leads.
- Excellent analytical skills, process-oriented mindset, and strong attention to detail, to ensure resources are being put to optimum use
- Strong team player mindset, but able to work under own initiative and manage work time effectively.
- Strong PC and general technology skills (particularly full MS Office suite)
- Educates customers on Flexcon’s varied product lines and unique strengths through presentations, application sheets, industry articles and product samples.
- Participates in regional and/or national sales meetings.
- Actively pursues industry education through local trade shows, reading industry trade magazines, participating in regularly scheduled Flexcon conference calls for market and product education.
- Fully investigates and ensures a successful resolution to customer complaints including the use of problem analysis to get to root cause for any significant (size, customer, or product).
- Works closely and maintains open communications specifically with technical service, customer service, product management and strategic business unit managers by providing documented customer and market feedback in a timely fashion.
- Prepares meeting agenda for strategic account sales calls.
- Provides Regional Sales Manager with monthly territory summary reports including but not limited to key account activities, project updates, open complaints, and competitive activity.
- Provides quarterly territory updates with documented changes to forecast to be used by Sales Manager’s in their Executive Team update.
- Responsible to initiate and manage any agreed customer special stock inventory to ensure proper inventory turn.
- Responsible to review with customers monthly.
- Completes annual sales forecasts with commentary explaining forecast and what needs to occur (Management travel, Product Development etc.) to make the forecast a reality.
- Maintains current competitor profiles on key competition in sales territory.
- Acquires and documents market intelligence as related to all competitive activities regarding products, pricing, personnel, plant closing/expansions.
- Recommend product and price strategy where appropriate.
- Perform other related duties as required.
Benefits
- Competitive Compensation & Annual Bonus Program
- Medical, Dental, Vision, and Life Insurance
- Tuition Reimbursement Program
- 401K Match
- Casual Work Environment
- Career Development Opportunities
