ServiceNow Consultant / CRM Specialist (m/w/d)
FlexIT Consulting GmbHDusseldorf, North Rhine-Westphalia, Germany
Posted March 16, 2026
65000 - 80000 EUR
Full Time
About the Company
FlexIT Consulting GmbH, founded in 2015 in Düsseldorf and operating in Cologne since 2021, is an IT career and personnel consulting firm that redefines recruitment by prioritizing satisfaction for candidates, clients, and workplace culture. The company offers a full spectrum of IT services—including software development, embedded and web development, cloud and infrastructure solutions, project management, and freelance placement—alongside bespoke recruiting solutions. Its distinctive approach eliminates outdated industry practices, focusing instead on aligning the needs and aspirations of both talent and organizations to achieve long-term success. FlexIT’s collaborative, people-centric culture drives high retention and mutual growth for all stakeholders.
Job Description
We are looking for a ServiceNow Consultant / CRM Specialist to develop CRM and service processes based on the ServiceNow platform for a MDAX company in Düsseldorf.
Requirements
- Further development of CRM system on ServiceNow basis
- Analysis and optimization of CRM and service processes
- Customizing the ServiceNow platform
- Concepting of integrations and interfaces to existing systems
- Collaboration with departments and external implementation partners
- Testing, documentation, and support for rollouts and trainings
Benefits
- 30 days of vacation
- Additional special leave days
- Latest technology equipment
- Free parking options
- Bike leasing
- Corporate benefits
- Urban Sports Club contribution
- Academy
- Health management
