Air Operations Associate

As an Air Operations Associate, you'll play a key role in ensuring smooth and timely air freight movements for our customers, coordinating with airlines, trucking partners, terminals, and internal teams to keep shipments on track. You'll execute end-to-end air shipments, handle customer service, and ensure compliance with international shipping regulations and company policies.

Requirements

• Bachelor's degree in logistics, supply chain, business, or related fields.
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics.
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English.
• Detail-oriented, structured, and eager to learn global supply chain operations.
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.