Global Operations Associate

At Flexport, we believe global trade can move the human race forward. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.

Requirements

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior
• Seamlessly coordinate day-to-day logistics operations with internal and external partners
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Benefits

• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child!