Global Operations Associate

We are looking for a highly capable Operations Associate to join the European Operations team and support the expansion of Flexport into Poland. The role involves setting-up and executing the end-to-end movement of shipments within a regional network, driving a first in class customer experience by obsessing over quality and on time performance.

Requirements

• BA/BS degree in Logistics, Supply Chain, Business or high-level vocational qualification equivalent
• 1-2 years of experience in freight forwarding, logistics / supply chain, and/or ocean freight operations (multimodal operations experience is a plus) in Poland
• Knowledge and understanding of local Port / Terminal software systems
• Fluent in English and Polish (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Benefits

• Remote work option
• Possible short-term relocation to Hamburg, Germany (business dependent) in first 4-6 months, after which permanent relocation to Poland