Staff Product Manager

We are looking for a Staff Product Manager for the Merchant Experience Platform within our Omnichannel Fulfillment division. The Staff Product Manager will define and deliver a world-class, seamless merchant experience across the entire journey, from self-serve onboarding and platform configurations to transparent billing and effortless payments.

Requirements

• Platform Vision & Strategy: Define the multi-year roadmap for the Merchant Experience Platform
• End-to-End Merchant Journey: Own the experience flow from a merchant's first interaction, through system configuration and data setup, to their ongoing financial transactions and reporting
• Merchant System Integration Strategy: Drive the strategy for seamlessly integrating with external merchant technologies
• Billing & Payments Automation: Drive the strategy and execution for automated payment solutions, revenue recognition, and reliable financial reporting
• Cross-Functional Leadership: Partner with Engineering, Finance, Operations, and Sales to ensure a friction-less merchant journey and accurate financial outcomes
• Product Leadership & Mentorship: Act as a subject matter expert who coaches and mentors Senior and IC PMs on complex systems thinking, financial modeling, and platform architecture design

Benefits

• Competitive salary and equity options
• Daily catered lunches, breakfast, snacks and soft drinks available in our office on daily basis
• Comprehensive health and wellness benefits
• Equity program: every team member becomes a shareholder, aligning our success with yours