Customer Success Manager
FLiiPQuebec, Canada
Posted January 9, 2026
Full Time
About the Company
FLiiP is a seed-stage startup revolutionizing fitness business management through its all-in-one SaaS platform.
Job Description
FLiiP is revolutionizing fitness business management through its all-in-one SaaS platform. We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy.
Requirements
- 3-5 years of customer success, account management, or client-facing experience
- Bilingual - French/English (written and verbal) with a preference for english native speakers
- Experience in B2B SaaS or technology environments
- Proven track record of managing customer relationships and driving retention
- Analytical mindset with ability to interpret customer data and usage metrics
- Self-motivated with excellent organizational and project management skills
Benefits
- Competitive salary and benefits package
- Hybrid work model with flexible remote culture
- Health & insurance benefits
- Health, Fitness & Wellness program
- Direct access to executive team and significant growth opportunities
