Technicien(ne) - NOC - Supervision de réseau

We are looking for a Network Operation Technician to join our team in Québec City, Canada. As a Network Operation Technician, you will be responsible for monitoring the network status, investigating anomalies, and collaborating with stakeholders to resolve issues. You will ensure network availability and provide an optimal experience to our charging station users. The ideal candidate will have a DEC in electrical engineering, 2+ years of relevant experience, and excellent communication skills in both French and English.

Requirements

• DEC in electrical engineering, electrical engineering or equivalent
• Minimum 2 years of relevant experience
• Experience in remote system problem diagnosis
• Ability to document the nature of the problem and the actions taken
• Very good mastery of French and English, both spoken and written
• Knowledge of Office or equivalent computer tools