Client Support Representative

We are looking for a Client Support Representative to join our fast-growing fintech startup. As a client support specialist, you will provide white-glove client support via phone, email, and chat, and contribute to our client support organization by building processes, reporting on metrics, and developing internal and external client support materials.

Requirements

• Bachelor’s degree
• 3+ years of Client Support experience within financial services
• FINRA Series 7 license
• Curious, analytical mind and strong problem-solving skills
• Self-starter with a positive attitude
• Professional, personable, and humble manner
• Excellent interpersonal skills, verbal and written communication skills

Benefits

• Competitive salaries
• Bonus and incentive opportunities
• Benefits for all employees