Customer Onboarding & Transition Specialist
Focus GroupAdur, England, United Kingdom
Posted March 26, 2026
40000 - 40000 GBP
Full Time
About the Company
UK-based managed service provider and Microsoft technology partner with around 1,300 colleagues, backed by HG Capital.
Job Description
Customer Onboarding & Transition Specialist responsible for seamless transitions for businesses moving their IT Managed Services to Focus Group, combining technical knowledge, project coordination, and genuine customer focus.
Requirements
- Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles
- Strong technical background with solid knowledge of M365, Azure, networking, and related technologies
- Excellent written and verbal communication skills
- Exceptional attention to detail and quality assurance capabilities
- Strong analytical skills for identifying risks, opportunities, and process improvements
Benefits
- Salary £40,000
- Generous benefits package