Reservations Agent S.A.

Reservations Agent position available at 5* Hotel Fodele Beach & Water Park Holiday Resort. Providing exceptional customer service, handling reservations, and collaborating with departments to ensure seamless guest experiences.

Requirements

• At least 1 year of previous working experience as Reservations Agent, ideally in a 5* hotel
• Additional previous working experience in Front Office considered as an asset
• Exceptional communication skills, both written and verbal, with a strong command of the English language
• Excellent organizational and multitasking abilities, with a keen eye for detail
• Proficiency in using reservation management systems and other relevant software
• Passion for delivering outstanding customer service and exceeding guest expectations
• Flexibility to work various shifts, including evenings, weekends and holidays

Benefits

• competitive salary package
• continuous training and development opportunities
• supportive and inclusive work environment