CRM Administrator

The Folger Shakespeare Library seeks a CRM Administrator to support and advance the organization’s use of the Tessitura CRM as part of our IT team. This role focuses on system configuration, data governance, integrations, reporting, testing, and documentation.

Requirements

• 3-5 years of experience administering or performing advanced power-user/system configuration work in a CRM
• Experience supporting ticketing, fundraising, membership, or CRM operations in cultural, nonprofit, or performing-arts environments
• Proficiency in SQL

Benefits

• fully covered health, dental, and vision insurance
• generous 403b contribution and match
• extensive leave options
• organization-funded healthcare plans for full-time staff