Technical Support Engineer

As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions.

Requirements

• 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
• Working knowledge of SQL, API’s and Javascript
• Proven ability to independently diagnose and resolve complex analytical issues/inquiries.
• Strong interpersonal skills and a passion for consistently providing a great customer experience

Benefits

• Competitive salary and bonus plan
• Private health insurance, including vision and dental coverage
• Generous PTO policy
• Half day Fridays, every Friday