Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response services. As an Emergency Response Coordinator, you will respond to emergency calls, provide support, and close agreements with property owners. This is a field-based role that requires a calm and steady presence, strong communication skills, and a passion for helping people.
Requirements
- Respond to emergency calls and show up on-site for property owners impacted by fire, water, mold, or storm damage
- Provide immediate support, clear communication, and a calm presence to people having one of the worst days of their lives
- Explain Insurcomm services and close signed agreements at point of contact
- Coordinate with internal crews and project managers to ensure a smooth handoff from emergency response to restoration
- Build relationships with insurance agents, adjusters, property managers, and first responder networks in your territory
- Monitor lead sources and community channels so you can be on-site fast when an emergency happens
- Support marketing and community outreach in your territory when not actively on a response
- Stay current on required IICRC certifications and Insurcomm training programs
Benefits
- Competitive base salary with performance incentives tied to closed jobs and revenue
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Generous PTO and 9 paid holidays
- Company vehicle or vehicle allowance
- Paid training and IICRC certification support
