Technical Account Manager

Technical Account Manager position at Fortinet to build long-term trusted relationships with strategic accounts, optimizing customer experience through technical support solutions tailored to their needs and challenges.

Requirements

• Develop a deep understanding of customer business/technical needs to provide technical information, guidance, and support
• Become a trusted advisor by proactively guiding customers with technical recommendations and best practices
• Run advanced troubleshooting on the full range of Fortinet products, reproduce customer environments on lab equipment, and recommend potential new solutions

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week