Join Fortinet as a Technical Account Manager to build long-term trusted relationships with key enterprise customers, providing technical support and guidance to optimize their customer experience. Work on cutting-edge security products and help customers achieve their strategic objectives.
Requirements
- Good understanding of data networking protocols, specifically TCP/IP, routing and switching
- Hands-on experience on security products and technologies (e.g. Firewalls, IDS/IPS, DDoS, VPN, Web application Firewall)
- Strong troubleshooting and problem solving skills
- Face to face and remote customer management experience
- Previous experience in a technical support position with telco or large enterprise space.
- Strong interpersonal and communication skills
- Previous experience on Fortinet products is an advantage
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance