Technical Account Manager - Malaysia
FortinetKuala Lumpur, Kuala Lumpur, Malaysia
Posted October 24, 2025
Full Time
About the Company
Fortinet makes possible a trusted digital world by protecting people, devices, and data everywhere to securely accelerate digital transformation.
Job Description
Fortinet is seeking a dynamic Technical Account Manager to contribute to the success of their growing business. The role involves providing technical solutions, managing customer issues, and maintaining incident reports. The ideal candidate will have a strong understanding of networking/security protocols and a strong troubleshooting skillset.
Requirements
- 6-10 years’ experience in technical support role in a networking/security company
- Strong understanding of TCP/IP, routing and switching
- Hands-on Experience Security products and technologies such as Firewalls, End point protection, IPSec VPN, Authentication (RADIUS, LDAP, etc), UTM, etc.
- Administrator level working knowledge of Windows, Linux or Unix skills
- Good understanding of Web application concepts, security and vulnerabilities
- Strong troubleshooting and problem-solving skills
- Effective oral and written communication skills
Benefits
- Total Rewards package
- Welcoming work environment
- Opportunity for career growth
