Technical Support Engineer

Join Fortinet as a Technical Support Engineer and contribute to the success of our rapidly growing business. As a member of our elite technical support organization, you will collaborate with a global team of experts and leverage a diverse skill set to provide customer satisfaction and solution effectiveness.

Requirements

• Bachelor's degree or demonstrable experience in a technical (Computer Science-related) field
• At least 3 years of experience in Technical Support, Escalation Engineering, or IT Operations
• Strong hands-on experience with operating systems and troubleshooting methodologies
• Familiarity with Cloud platforms (preferably Google Cloud, but AWS experience is also relevant)
• In-depth knowledge of network protocols and structures

Benefits

• Total Rewards package to support your overall health and financial well-being